Privacy Notice

Last updated: 9 June 2026

1. Who we are

FabriQuote is operated by Solomon Richards LTD ("we", "us", "our"), a company registered in England and Wales. We act as the data controller for personal data we process about users of the FabriQuote service.

2. What we collect and why

Category	Purpose	Legal basis (UK GDPR)
Account data (name, email, password hash)	Create and secure your account, sign you in	Performance of contract
Business data (your clients, quotes, materials, shop logo)	Provide the quoting service	Performance of contract
Billing data (subscription status, plan, billing dates)	Manage your subscription. Payment card data is collected by Paddle directly — we never see it.	Performance of contract; legal obligation
Usage and activity (signups, quotes created, events, IP, device, browser)	Operate, secure and improve the Service; prevent fraud and abuse	Legitimate interests
Support messages	Respond to your enquiries	Legitimate interests
Marketing emails (if you opt in)	Send product news you've asked for	Consent

3. Who we share data with

We share personal data with the following categories of recipients, only to the extent needed:

Paddle — our Merchant of Record. Paddle handles checkout, payments, tax compliance, invoicing, subscription management, and refunds. See Paddle's privacy policy.
Cloud infrastructure and hosting providers — to host the Service, the database, and file storage.
Email delivery providers — to send account, transactional, and support emails.
Professional advisers — accountants, auditors, and lawyers where strictly necessary.
Authorities — where we are required to disclose data by law.

We do not sell your personal data.

4. International transfers

Some of our providers are based outside the UK/EEA. Where this happens, transfers are protected by appropriate safeguards such as UK/EU Standard Contractual Clauses or an adequacy decision.

5. How long we keep data

We keep account and business data for as long as your account is active. If you close your account, we delete or anonymise your data within 90 days, except where we must keep records longer to meet a legal, tax, or accounting obligation, or to defend legal claims.

6. Your rights

Under UK GDPR you have the right to: access your data; have it corrected; have it deleted; restrict or object to processing; data portability; and withdraw consent at any time where processing is based on consent. To exercise any of these rights, email yellowcar1999@protonmail.com. We will respond within one month.

You also have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk.

7. Security

We use appropriate technical and organisational measures — including encryption in transit, hashed passwords, role-based access, and row-level security on the database — to protect your data. No system is ever 100% secure; if a breach affects you we will notify you and the ICO as required by law.

8. Cookies

We use only essential cookies needed to keep you signed in and to remember your preferences. We do not use third-party advertising or tracking cookies.

9. Contact

Data controller: Solomon Richards LTD. For any privacy questions or requests, contact yellowcar1999@protonmail.com.